You will get a short email confirming a time. If you want to make the session concrete, reply with one SOP — or just name the conversation your team gets wrong most often.
01 · TODAY
We confirm a time and ask which conversation matters most to you.
02 · BEFORE THE CALL
You send one SOP or scenario. That is the only preparation needed.
03 · IN THE SESSION
We run it live and show the readiness view a manager would get on Friday.