How UpTroop Works — Operations & Sales Readiness in Slack / MS Teams

How UpTroop Works — Turn SOPs & Playbooks into Decision Practice

Stop asking “Did they finish the course?” Start asking “Can they do the job?” UpTroop converts your knowledge sources into 3–5 minute decision scenarios delivered inside Slack, MS Teams or WhatsApp — so people practise, managers coach, and business leaders track real readiness.

Book a 15-min Results Demo

Pricing Plans

Create real-life decision practice scenarios for 10,000+ use cases in minutes

You don’t need another course. Give us your SOPs, playbooks, or meeting transcripts — we turn them into short, role-specific decision rehearsals. Each scenario includes context, an expected response, and AI feedback that explains why the response helps the business. Use your existing assets; we’ll do the conversion work.

From knowledge to practice — fast

Upload PDFs, docs and PPTs including Employee Handbook, Compliance Manuals, Product Brochures and SOPs.
System comprehends your context. Scenarios are tailored by role (e.g. RM, CS, AE), by level (junior → manager) and by outcome (close, retain, comply). You control strictness — only local knowledge, or allow broader context. Multi-language and tone options mean scenarios reflect how your teams actually speak.

Upload to create custom-learning modules

Upload PDFs, docs and PPTs including Employee Handbook, Compliance Manuals and SOPs.

Tailored to Role

Role-Based Customisation

Tailored to Level

Level-Based Customisation

Outcome based Customisation

Tailored to Outcome

Language (Global & Local)

Language Customisation

Fuss-free

Adoption that doesn’t feel like homework

We use behavioural design — bite-sized practice, contextual nudges, manager nudges and recognition — to build habit without busywork. Think “daily 3–5 minute practice” instead of “compulsory course completion.” Badging/certificates are available on request but never the hero.

Metrics that matter

Readiness signals — business metrics, not completion stats

Leaders get business-facing signals: % ready for role, top risk scenarios, cohort readiness trends, and manager coaching actions. Map these signals to KPIs you care about (ramp time, escalations, conversion uplift) — not just completion. Exportable one-pagers make it simple to show business impact.

Real-Time Dashboards

Track proficiency, progress, engagement, and sentiment at both individual and cohort levels

ROI Measurement

Clear analytics on skill growth, skill gaps, and readiness

Actionable

data-driven decisions to improve performance & productiity of your people

Readiness dashboard showing time-to-proficiency and escalation reduction

All your doubts, answered.

We’ve got all your questions covered!

Is this just another LMS?

No. LMSs measure completion. UpTroop measures readiness — whether people can make the right decision in context.

How long to deploy a pilot?

Typical pilot: 2–3 weeks to configure → 90-day evaluation. Minimal IT required (Slack/Teams webhook).

What data will we see?

Role-level readiness, scenario-level failure rates, cohort trends and manager actionables mapped to business KPIs.

Are there any setup fees?

No, there are no hidden costs. Setup is included at no additional charge with all of our plans.